Lexio mobile Terms of Service
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작성자 최고관리자 작성일26-09-17 20:13 조회16회 댓글0건관련링크
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(Including Consent to Receive Promotional Information)
Article 1 (Purpose)
The purpose of these Terms of Service (hereinafter the "Terms") is to set forth the rights, obligations, and responsibilities of Didanonia Co., Ltd. (hereinafter the "Company") and users with respect to the use of the game services provided by the Company through mobile devices, together with any related network, website, and other incidental services (hereinafter collectively the "Services"), as well as other necessary matters.
Article 2 (Definitions)
① The terms used in these Terms are defined as follows:
"Company" refers to the business operator that provides the Services through mobile devices.
"Member" refers to a person who has entered into a service usage agreement in accordance with these Terms and uses the Services provided by the Company.
"Temporary Member" refers to a Member who uses the Services without linking or authenticating account information with an external account, or who uses the Services through guest login mode.
"Game Service" refers to the services, customer support, provision of information, and other incidental services provided to Members through the Company's website, mobile game applications, and other platforms.
"Mobile Device" refers to a device capable of downloading, installing, and using content, such as a mobile phone, smartphone, personal digital assistant (PDA), or tablet.
"Account Information" collectively refers to information provided by a Member to the Company — such as the Member's membership number, external account information, device information, nickname, profile picture, and friend list — as well as game usage information (character information, items, level, etc.) and usage-fee payment information.
"Content" refers to any and all paid or free material digitally produced by the Company in connection with the provision of the Services for use on mobile devices, including games, network services, applications, in-game currency, and game items.
"Open Market" refers to the e-commerce environment established to allow the installation of, and payment for, game content on mobile devices.
"Application" refers to any program downloaded or installed and used on a mobile device in order to use the Services provided by the Company.
"Game Service" refers to one of the Services provided by the Company, meaning the game executed by a Member on a mobile device and its incidental services.
"Affiliated Service" refers to individual or combined services provided through partnerships with messenger-service providers or social network service (SNS) providers such as Facebook.
"Payment Provider" refers to a company that provides electronic payment methods usable on the Open Market, such as credit card or mobile phone payment.
"Guest Character, Temporary Member, etc." refers to an account temporarily granted through a simplified application process provided by the Company, without a Member identification procedure.
"Membership Withdrawal" refers to a Member's termination of the service usage agreement with the Company regarding the Game Service. Membership Withdrawal may be carried out on a per-game basis for each registered game.
"Paid Content" refers to content acquired by a user through an in-app purchase within the game.
"Free Content" refers to content acquired by means other than an in-app purchase, such as content received as a gift or provided free of charge through events.
② Except as otherwise defined in Paragraph ① of this Article, the definitions of terms used in these Terms shall be governed by relevant laws and regulations and the policies applicable to each service; matters not defined therein shall follow general commercial practice.
Article 3 (Provision of Company Information)
The Company shall display the following information within the Game Service in a manner easily identifiable by Members; provided, however, that the Privacy Policy and these Terms may be made accessible to Members through a linked screen:
Trade name and name of the representative
Address of the place of business (including the address where Member complaints may be handled)
Telephone number and email address
Business registration number
Mail-order business registration number
Privacy Policy
Terms of Service
Article 4 (Effect and Amendment of the Terms)
① The Company shall post the contents of these Terms within the Game Service or on a linked screen so that Members may readily be aware of them. Important matters — such as service suspension, withdrawal of subscription, refunds, contract cancellation/termination, and provisions exempting the Company from liability — shall be clearly indicated using bold text, color, symbols, or other means, or presented through a separate linked screen, so that Members can easily understand them.
② When the Company amends these Terms, it shall specify the effective date, the amended content, and the reasons for amendment, and post such information within the Game Service or on a linked screen at least seven (7) days before the effective date. However, if the amended content is unfavorable to Members or constitutes a material change, the Company shall provide notice in the same manner at least thirty (30) days before the effective date and notify Members using the method set forth in Article 27 §①. In such cases, the pre-amendment and post-amendment content shall be clearly compared and displayed so that Members can easily understand the changes.
③ When amending these Terms, the Company shall, after providing notice of the amendment, confirm whether Members consent to application of the amended Terms. In providing the notice under Paragraph ②, the Company shall also state that failure by a Member to express consent or refusal will be deemed consent, and that if a Member does not express refusal by the effective date of these Terms, the Member will be deemed to have consented to the amended Terms. If a Member does not consent to the amended Terms, the Company or the Member may terminate the service usage agreement.
④ The Company shall take measures enabling Members to raise questions and receive answers regarding the content of these Terms.
⑤ The Company may amend these Terms to the extent such amendments do not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.
⑥ Members are responsible for checking amendments to these Terms, and the Company shall not be liable for damage arising from a Member's failure to become aware of amended Terms due to the Member's own negligence.
Article 5 (Formation and Application of the Service Usage Agreement)
① The service usage agreement is formed when a person wishing to become a Member (hereinafter the "Applicant") agrees to these Terms, applies to use the Services, and the Company accepts that application.
② In principle, the Company shall accept an Applicant's application. However, the Company may refuse acceptance in any of the following cases:
Where the application contains false information or fails to satisfy the application requirements
Where the Services are used through abnormal or circumventive methods in a country where the Company does not provide the Services
Where the application is made for the purpose of engaging in conduct prohibited by relevant laws, including the Game Industry Promotion Act
Where the application is made for the purpose of disturbing public order, social stability, or good morals
Where the Applicant intends to use the Game Service for an improper purpose
Where the Applicant intends to use the Game Service for profit-making purposes
Where acceptance is deemed inappropriate for any other reason equivalent to the foregoing
Where the Services are used through abnormal or circumventive methods in a country where the Company does not provide the Services (Translator's note: this item is an exact duplicate of Item 2 in the original Korean text; it has been reproduced faithfully here.)
Where another person's information or Mobile Device is used without authorization
Where an application to use the Game Service is submitted from a Mobile Device for which the Company has restricted service access
③ The Company may withhold acceptance until the relevant cause is resolved in any of the following cases:
Where the Company lacks available facilities, has difficulty supporting a particular Mobile Device, or experiences a technical malfunction
Where a malfunction occurs in the Services, service usage fees, or payment methods
Where acceptance is deemed difficult for any other reason equivalent to the foregoing
④ Once a Member completes the process of agreeing to these Terms and entering the information necessary to use the Services, the Company shall permit immediate use of the Services provided there is no reason to withhold or refuse acceptance. However, if a matter under Paragraph ② is subsequently confirmed, the Company may restrict use or terminate the agreement in accordance with these Terms.
⑤ For user convenience, the Company may provide a Temporary Member function for the Game Service. During use of the Temporary Member function, in any of the following cases Account Information may be deleted or become unavailable for review, and Account Information used through the Temporary Member function may not subsequently be linked or transferred. In such cases, the Company does not guarantee recovery of Account Information and shall not be liable for compensation or damages — except where caused by the Company's willful misconduct or gross negligence:
Where the Member changes the Mobile Device
Where the Member modifies or resets the Mobile Device
Where the Member deletes all or part of the Application or other Content from the Mobile Device
Article 6 (Rules Outside These Terms)
Matters not provided for in these Terms, and the interpretation of these Terms, shall be governed by relevant laws — including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act — or by general commercial practice.
Article 7 (Operating Policies)
① Matters necessary for applying these Terms, and matters specifically delegated within a defined scope under these Terms, may be established as Game Service Operating Policies (hereinafter "Operating Policies").
② The Company shall post the content of the Operating Policies within the community, the Game Service, or a linked screen so that Members may be aware of them.
③ Amendments to the Operating Policies shall follow the procedure set forth in Article 4 §③. However, where an amendment falls under any of the following, prior notice shall be given using the method in Paragraph ②:
Where the amendment concerns a matter specifically delegated within the Terms
Where the amendment concerns a matter unrelated to Members' rights and obligations
Where the amendment falls within a range foreseeable by Members and the Operating Policies do not fundamentally differ from these Terms
④ Account suspension may be imposed as a violation of the Operating Policies in any of the following cases:
Using abusive language or slander that causes discomfort to other customers
Interfering with smooth gameplay or game operation, or disseminating false information
Conducting commercial advertising or attempting cash transactions (including account trading or account sharing)
Disclosing another customer's personal information
Violating the naming policy
Obtaining unfair profit through bug exploitation or abusive practices
Confirmed use or distribution of illegal or unauthorized programs
Unauthorized use of another person's payment method, or obtaining unfair profit through refund abuse
Where an Operating Policy has been posted in the community, that policy shall apply preferentially
Article 8 (Protection and Use of Personal Information)
① The Company endeavors to protect Members' personal information in accordance with relevant laws; the protection and use of personal information shall be governed by relevant laws and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to linked services other than those provided by the Company.
② Depending on the nature of the Services, information introducing a Member that is unrelated to personal information — such as a nickname, character image, or status information — may be disclosed.
③ Except where requested by a relevant government agency under applicable laws, the Company does not provide a Member's personal information to a third party without the Member's consent.
④ The Company is not liable for damage arising from the leakage of personal information caused by a Member's own fault.
⑤ The Company does not use personal information for purposes other than those previously notified, and destroys such information immediately by irreversible methods once the purpose has been achieved.
Article 9 (Obligations of the Company)
① The Company shall faithfully exercise its rights and fulfill its obligations under relevant laws and these Terms in good faith.
② The Company shall maintain a security system to protect Members' personal information (including credit information) so that Members may safely use the Services, and shall publish and comply with its Privacy Policy. Except as provided in these Terms and the Privacy Policy, the Company shall ensure that Members' personal information is not disclosed or provided to third parties.
③ In order to provide continuous and stable Services, if a facility malfunction or loss/damage of data occurs during service improvement, the Company shall make its best efforts to repair or restore the situation without delay, except where an unavoidable reason exists, such as a natural disaster, emergency, or a failure or defect that cannot be resolved with current technology.
④ The Company shall endeavor to promptly process opinions or complaints raised by a Member where they are recognized as justified. If immediate processing is difficult, the Company may notify the Member of the reason for the delay and the processing schedule via the phone number or email address provided by the Member.
Article 10 (Obligations of Members/Users)
① In connection with use of the Services, Members shall not engage in any of the following conduct:
Providing false information when applying for use or changing Member information
Selling, gifting, acquiring, or using cyber assets (IDs, characters, items, in-game currency, etc.) through services not provided by the Company or through abnormal methods
Impersonating Company employees or operators, posting content or sending emails under another person's identity, misrepresenting oneself as another person, or falsely stating a relationship with another person
Purchasing Paid Content using another person's credit card, wired or wireless telephone, or bank account without authorization, or improperly using another Member's ID and password
Collecting, storing, posting, or disseminating another Member's personal information without authorization
Engaging in or inducing gambling or other speculative acts; exchanging or posting obscene or vulgar information, or linking to obscene websites; or improperly using the Services by transmitting or disseminating to others words, sounds, writing, drawings, photographs, or videos that cause shame, disgust, or fear
Using the Services without authorization for commercial, business, advertising, promotional, political, or election-campaign purposes, or other purposes outside their intended use
Reproducing, distributing, promoting, or commercially using information obtained through the Services without authorization, or using the Services by exploiting known or unknown bugs
Deceiving others to gain a benefit, or causing harm to others in connection with use of the Services
Infringing the Company's or another person's intellectual property rights or portrait rights, or damaging another person's reputation or causing them harm
Intentionally transmitting, posting, distributing, or using information (including computer programs) whose transmission or posting is prohibited by law, or viruses, computer code, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment
Modifying the Application without special authorization from the Company; adding or inserting other programs into the Application; hacking or reverse-engineering servers; leaking or altering source code or Application data; establishing a separate server; or arbitrarily altering or misappropriating part of the website to impersonate the Company
Using, distributing, or attempting to use or distribute software or applications falling under Items 11 or 12
Paying money or other consideration to request another person to progress the game on one's behalf (e.g., proxy leveling)
Any other conduct that violates relevant laws or contravenes good morals or generally accepted social norms
② Members are responsible for managing their own accounts and Mobile Devices and must not allow others to use them. The Company is not liable for damage arising from a Member's inadequate management of a Mobile Device or from permitting another person to use it.
③ Members must set and manage a payment password to prevent unauthorized payments in each Open Market. The Company is not liable for damage arising from a Member's negligence.
④ If a Member has fully consumed items, or could reasonably have known that certain items were ineligible for withdrawal or refund, and nevertheless obtains an unauthorized refund or withdrawal through the customer center of an overseas market (e.g., Google Play Store, Apple App Store) without the Company's approval, the Company may pursue civil damages, other legal action, or permanent suspension.
⑤ Members may not, without the Company's prior consent, conduct business activities using the Services that generate financial benefit for themselves or others, and bear full responsibility for the results of any such activities.
⑥ If a third party raises an objection or claims damages against the Company due to business activities not consented to in advance, the Member shall indemnify the Company at the Member's own expense, and the Company may seek compensation from the Member for any resulting damage; provided, however, that this shall not apply where the Company caused the damage through willful misconduct or gross negligence, or failed to take measures to prevent it.
⑦ The Company may establish detailed rules regarding the following matters, which Members must comply with:
Member account names, character names, guild names, and other names used within the game
Chat content and methods
Use of bulletin boards and the Services
Policies for affiliated services with external mobile platforms such as Kakao, Facebook, and Google Plus
Other matters the Company deems necessary for operating the Game Service, provided they do not infringe the essential rights relating to use of the Game Service
⑧ Members must check and comply with these Terms, usage guides, precautions announced in connection with the Game Service, and matters notified by the Company.
Article 11 (Provision of Services)
① The Company shall allow Members whose service agreement has been formed pursuant to Article 5 to use the Services immediately. However, certain services may commence from a date designated by the Company as necessary.
② When providing the Game Service, the Company may provide additional services alongside those specified in these Terms.
③ The Company may classify Members into tiers and differentiate use by subdividing usage time, frequency of use, and the scope of available services.
Article 12 (Use of Services)
① The Game Service is provided during hours determined in accordance with the Company's business policy. The Company shall inform Members of the Game Service's operating hours through the initial screen of the game application or Game Service notices. Absent a separate indication or notice, the Services are provided on a 24-hour basis by default.
② Notwithstanding Paragraph ①, the Company may temporarily suspend all or part of the Services in any of the following cases. In such cases, the Company shall announce the reason for and duration of the suspension in advance through the initial screen of the game application or Game Service notices; however, if advance notice cannot be given due to unavoidable circumstances, notice may be given afterward:
Where necessary for system operation, such as regular system maintenance, server expansion or replacement, or network instability
Where normal service provision is impossible due to power outage, service-facility malfunction, service overload, or maintenance/inspection by a telecommunications carrier
Where a national emergency beyond the Company's control occurs, such as war, conflict, natural disaster, or an equivalent event
Where necessary to respond to electronic infringement incidents such as hacking, communication accidents, abnormal usage patterns by Members, or unforeseen instability of the Game Service
③ In the case of Paragraph ②(1), the Company may suspend the Game Service for a set period, notifying Members in advance through the game's initial screen or official community.
④ In the case of Paragraph ②(4), the Company may temporarily suspend the Game Service without prior notice, and may notify Members of this fact afterward through the game's initial screen or official community.
⑤ The Company provides the Services through a dedicated application or network for Mobile Devices. Members may download and install the Application, or use a network, to access the Services free of charge or for a fee.
⑥ Paid Content may only be used upon payment of the fee specified for the relevant Service. Downloading the Application or using the Services through a network may incur separate charges determined by the Member's mobile carrier.
⑦ Downloaded/installed applications, or Services used via network, are provided according to the characteristics of the Mobile Device or mobile carrier. All or part of the Content may become unusable in the event of a change of Mobile Device, change of phone number, or overseas roaming, and the Company shall not be liable in such cases.
⑧ Background operations may occur in connection with downloaded/installed applications or network-based Services, potentially incurring additional charges depending on the Mobile Device or carrier, for which the Company bears no liability.
⑨ To provide the Services smoothly, the Company may install or update individual programs, security programs, payment modules, and other necessary programs for Members who apply to use the Services, without obtaining additional Member consent. However, when installing programs unrelated to use of the Services, such as advertising programs, the Company must notify the Member and obtain consent before installation.
Article 13 (Changes to and Suspension of Services)
① The Company may change the Services as necessary for operational or technical reasons to provide the Game Service smoothly, and shall announce such changes within the Game Service beforehand. However, where an unavoidable change is necessary — such as a bug fix, error correction, or urgent update — or where the change is not material, notice may be given afterward.
② The Company may discontinue the entire Services where continuation of the Game Service becomes difficult due to material business reasons, such as discontinuation of business following a transfer, division, or merger; expiration of the contract for providing the game; or a significant decline in the profitability of the relevant Game Service. In such cases, the Company shall announce the discontinuation date, reason, and compensation terms at least thirty (30) days before the discontinuation date through the initial screen of the game application or a linked screen, and notify Members using the method set forth in Article 27 §①.
③ In the case of Paragraph ②, the Company shall refund unused Paid Items, or those with remaining usage periods, in accordance with Article 22.
Article 14 (Collection of Information, etc.)
① The Company may store and retain chat content exchanged between Members, and such information is held solely by the Company. The Company may review this information only for dispute mediation between Members, complaint handling, or maintenance of order within the game; third parties may review it only where authorized by law.
② Where the Company or a third party reviews chat information pursuant to Paragraph ①, the Company shall notify the relevant Member in advance of the reason and scope of the review. However, where the review is necessary to investigate, handle, or confirm prohibited conduct under Article 10, or to remedy damage caused by such conduct, notice may be given afterward.
③ To ensure smooth and stable operation of the Services and improve service quality, the Company may collect and use information about a Member's Mobile Device (settings, specifications, operating system, version, etc.), excluding the Member's personal information.
④ The Company may request additional information from Members for the purpose of improving the Services and introducing services to Members. Members may accept or decline such a request, and the Company shall notify Members that they may decline whenever such a request is made.
⑤ Where necessary for identity verification, the Company may notify the Member of the reason (or purpose) and request an identification document, mobile identity verification, or an equivalent certificate. The Company shall not use such information for purposes other than those previously notified, and shall destroy it immediately by an irreversible method once the purpose has been achieved.
Article 15 (Provision of Advertising)
① The Company may place advertisements within the Game Service in connection with operation of the Services.
② A Member who wishes to use the Services is deemed to consent to the display of advertisements shown during use of the Services.
③ The Company may send promotional information, via email, text message (LMS/SMS), push notification, or other means, only to Members who have consented to receive it. Members may decline receipt at any time, and the Company shall not send promotional information after a Member declines.
④ Banners or links within the Services provided by the Company may connect to advertisements or services provided by third parties.
⑤ Where a Member is connected to a third party's advertisement or service under Paragraph ④, such services are outside the Company's service area; accordingly, the Company does not guarantee their reliability or stability and is not liable for resulting damage to the Member — except where the Company facilitated the damage through willful misconduct or gross negligence, or failed to take measures to prevent it.
Article 16 (Ownership of Copyright and Other Rights)
① Copyright and other intellectual property rights in Content within the Game Service produced by the Company belong to the Company. Members have only the right to use such Content under the conditions established by the Company in connection with the Game Service.
② Members shall not use, or allow others to use, for commercial purposes, information obtained through the Game Service in which intellectual property rights belong to the Company or a provider — by means including reproduction or transmission (editing, publication, public performance, distribution, broadcasting, or creation of derivative works) — without the prior consent of the Company or the provider.
③ Members grant the Company permission to use communications (including chat text), images, sounds, and all other materials and information displayed within the game, or uploaded or transmitted by the Member or other users through the game application or Game Service (hereinafter "User Content"), under the following conditions:
The Company may use, edit, reformat, or otherwise modify User Content in any form — including publication, reproduction, public performance, transmission, distribution, broadcasting, and creation of derivative works — without limitation as to period or territory.
The Company shall not sell, lease, or transfer User Content for transactional purposes without the prior consent of the Member who created it.
④ With respect to a Member's User Content that is not displayed within the game and is not integrated with the Game Service (e.g., posts on a general bulletin board), the Company shall not use such content without the Member's explicit consent, and the Member may delete it at any time. Rights and responsibilities regarding such works belong to the Member.
⑤ Where the Company determines that a post made or registered by a Member constitutes prohibited conduct under Article 10, the Company may delete or move the post, or refuse its registration, without prior notice.
⑥ A Member whose legal interests are infringed by information posted on a bulletin board operated by the Company may request that the Company delete such information or publish a rebuttal. In such cases, the Company shall promptly take the necessary measures and notify the requesting party.
⑦ This Article remains effective while the Company operates the Game Service and continues to apply after a Member's withdrawal.
Article 17 (Purchase, Usage Period, and Use of Paid Content)
① Paid Content purchased by a Member within the Game Service may be used only on the device on which the relevant application was downloaded or installed.
② Content granted through a paid purchase within the Services is attributable to the Member's Account Information and may be used accordingly. However, a Temporary Member may use it only on the device on which the application was downloaded or installed.
③ The usage period of Paid Content purchased by a Member follows the period specified at the time of purchase. However, where the Services are discontinued pursuant to Article 13, the usage period of Paid Content with no fixed term shall end on the discontinuation date announced in the service-discontinuation notice.
④ Content used for exchange with other Content within the Services, or content consumed upon use of Content (hereinafter "Game Currency"), is classified into Paid Content and Free Content.
⑤ Paid Content is consumed preferentially as Game Currency, unless the Services specify a different order of use.
Article 18 (Restrictions on Members' Use of the Services)
① Members shall not engage in conduct violating their obligations under Article 10. Where such conduct occurs, the Company may take usage-restriction measures against the Member, including restricting use of the Services, deleting related information (posts, photos, videos, etc.), and other measures, categorized as follows. The specific grounds and procedures for such measures shall be established in each game's Operating Policy pursuant to Article 19:
Partial restriction of character privileges: restricting certain privileges of the Member's character, such as chatting, for a set period
Restriction of character use: restricting use of the Member's character for a set period or permanently
Partial restriction of account privileges: restricting certain privileges of the Member's account, such as bulletin-board posting, for a set period or permanently
Restriction of account use: restricting use of the Member's account for a set period or permanently
Restriction of Member use: restricting the Member's use of the Game Service for a set period or permanently
② Where the restriction under Paragraph ① is justified, the Company shall not be liable to compensate the Member for any resulting damage.
③ The Company may suspend use of the relevant account until investigation of the following matters is complete:
Where a legitimate report is received that the account has been hacked or misappropriated
Where the Member is suspected of using illegal programs or operating an unauthorized "farming" workshop, or of other illegal conduct
Where a provisional restriction is necessary for another reason equivalent to the foregoing
④ After the investigation under Paragraph ③ is complete, for paid Game Services the Company shall extend the Member's usage period by the suspended duration, or compensate with an equivalent paid service or cash; provided, however, that this shall not apply where the Member is found to have engaged in the conduct under Paragraph ③.
⑤ Even where a Member's character or account is used by another person in violation of these Terms or the Operating Policy, the Member's own use of the Game Service may be restricted in accordance with the standards under Paragraph ①.
Article 19 (Grounds and Procedures for Usage-Restriction Measures)
① The Company shall establish, in the Operating Policy, the specific grounds and procedures for usage-restriction measures under Article 18 §①, taking into account the nature, severity, frequency, and consequences of the prohibited conduct under Article 10.
② When taking a usage-restriction measure under Article 18 §①, the Company shall notify the Member in advance of the following matters; however, where urgent action is necessary, notice may be given afterward:
The grounds for the restriction
The type and duration of the restriction
The method for filing an objection to the restriction
Article 20 (Procedure for Objecting to Usage-Restriction Measures)
① A Member wishing to object to a usage-restriction measure must submit an objection stating the reasons for the objection to the Company via the customer center, in writing, by email, or by an equivalent method, within fifteen (15) days from receipt of notice of the measure.
② The Company shall respond to the reasons for the objection via the customer center, in writing, by email, or by an equivalent method, within fifteen (15) days of receiving the objection under Paragraph ①. If a response cannot be provided within that period, the Company shall notify the Member of the reason and the processing schedule.
③ Where the grounds for the objection are found to be valid, the Company shall take appropriate corrective action.
Article 21 (Payment)
① As a general rule, the assessment and payment of purchase prices for Content shall follow the policies or methods established by the mobile carrier or Open Market operator. Limits for each payment method may be granted or adjusted in accordance with policies of the Company, the Open Market operator, or government policy.
② Where the purchase price of Content is paid in a foreign currency, the actual amount charged may differ from the price displayed in the Services' store due to exchange rates, fees, and similar factors.
Article 22 (Withdrawal of Subscription, etc.)
① A Member who has entered into a purchase agreement for Paid Content with the Company may withdraw the subscription without bearing any fee or penalty within seven (7) days from the later of the purchase date or the date the Content becomes available for use. However, unless otherwise provided in the Operating Policy, requests for withdrawal or refund relating to use of the Services must be submitted directly to the Company through the customer center.
② A Member may not withdraw a subscription under Paragraph ① against the Company's wishes in any of the following cases; provided, however, that for a purchase agreement composed of divisible Content, this restriction does not apply to the remaining portions not falling under the following items:
Paid Content that is used or applied immediately upon purchase
Content for which an additional benefit (currency, points, mileage, items, etc.) is provided, or bundled Content, where the additional benefit has been used or part of the Content has been used
Content whose opening may be deemed use, or whose utility is determined upon opening, where such opening has occurred
Content provided free of charge by the Company, or Content acquired during use of the Services
③ For Content ineligible for withdrawal under Paragraph ②, the Company shall clearly display that fact in a location easily accessible to Members, and shall ensure the Member's right of withdrawal is not obstructed by providing a trial version of the Content (e.g., permitting temporary use or providing a trial), or, where that is difficult, by providing information about the Content. If the Company fails to take such measures, the Member may withdraw the subscription notwithstanding the restrictions in Paragraph ②.
④ Notwithstanding Paragraphs ① and ②, where purchased Paid Content differs from what was displayed or advertised, or is provided differently from the purchase agreement, the Member may withdraw the subscription within three (3) months from the date the Content became available for use, or within thirty (30) days from the date the Member became aware, or could have become aware, of the discrepancy.
⑤ When a Member withdraws a subscription, the Company shall verify the purchase history through the platform operator or Open Market operator. The Company may also contact the Member using information provided by the Member to verify the legitimacy of the grounds for withdrawal, and may request additional supporting documentation.
⑥ Where a withdrawal is made under Paragraphs ① through ④, the Company shall promptly recover the Member's Paid Content and refund the payment within three (3) business days. If the Company delays the refund, it shall pay delay interest calculated by applying the rate prescribed by the Act on the Consumer Protection in Electronic Commerce and Article 21-3 of its Enforcement Decree for the period of delay.
⑦ Where a minor enters into a Content purchase agreement on a Mobile Device, the Company shall notify that the minor or the legal representative may cancel the agreement without the legal representative's consent; where a minor enters into a purchase agreement without such consent, the minor or the legal representative may request the Company to cancel the agreement. However, this shall not apply where the minor purchased the Content using property the legal representative permitted the minor to dispose of within a defined scope, or where the minor deceived the Company into believing the minor was an adult or that the legal representative's consent had been obtained.
⑧ Whether a party to a Content purchase agreement is a minor shall be determined based on the Mobile Device used for payment, information about the person who executed the payment, the name of the payment-method holder, and similar factors. The Company may request submission of documents proving minor status and the legal representative's identity to verify the legitimacy of a cancellation.
Article 23 (Refund of Overpayments)
① Where an overpayment occurs, the Company shall refund it to the Member. However, where the overpayment arose due to the Member's own fault without willful misconduct or negligence by the Company, the Member shall bear the actual costs of the refund within a reasonable scope.
② Payments made through the Application follow the payment method provided by the Open Market operator; where an overpayment occurs during the payment process, a refund must be requested from the Company or the Open Market operator.
③ Telecommunications charges (call charges, data charges, etc.) arising from downloading the Application or using network Services may be excluded from refunds.
④ Refunds are processed according to the refund policy of the relevant Open Market operator or the Company, depending on the operating system of the Mobile Device used for the Services.
⑤ The Company may contact the Member using information provided by the Member to process a refund, and may request necessary information. The Company shall issue the refund within three (3) business days from receiving the information necessary for the refund.
⑥ Content acquired free of charge during use of the Services without a paid transaction, or content provided free of charge by the Company through internal or external affiliated events, is excluded from refunds.
Article 24 (Termination of the Agreement, etc.)
① A Member may terminate the service usage agreement at any time by withdrawing membership if the Member no longer wishes to use the Services. Upon withdrawal, all game usage information held within the Game Service shall be deleted and cannot be restored; matters relating to personal information shall follow the Company's Privacy Policy.
② Where a Member engages in conduct prohibited by these Terms, the Operating Policy, or Service policies, or where another material reason exists making it impossible to maintain the agreement, the Company may, after reasonable prior notice with a specified grace period, suspend the Member's use of the Services or terminate the agreement. However, where an urgent reason exists — such as the Member violating applicable law or causing damage to the Company through willful misconduct or gross negligence — the Company may terminate the agreement immediately without prior notice.
③ Refunds and damages under Paragraphs ① and ② shall be handled in accordance with the Guidelines for the Protection of Content Users. However, where separate provisions are established at the time of purchasing a Paid Service, or elsewhere in these Terms, those provisions shall apply.
④ To protect the personal information of Members who have not used the Company's Services continuously for one (1) year from their most recent use (hereinafter "Dormant Accounts"), the Company may terminate the service usage agreement and take measures such as destroying the Member's personal information. In such cases, the Company shall notify the Member at least thirty (30) days before taking such action, stating that the agreement will be terminated and personal information destroyed, and identifying the information to be destroyed.
Article 25 (Damages)
① If the Company or a Member causes damage to the other party by violating these Terms, the responsible party shall be liable for such damage. However, this shall not apply where a service suspension was for operational purposes and was announced in advance, or where there was no willful misconduct or negligence.
② Where the Company provides an individual service to Members through a partnership agreement with an individual service provider, and the Member has consented to that provider's terms of use, the individual service provider shall be liable for damage caused to the Member by that provider's willful misconduct or negligence.
③ Where a Paid Service purchased by a Member from the Company is lost due to a cause attributable to the Company, the Company shall restore it to its state before the loss; where restoration is impossible or difficult, the Company shall provide a Paid Service of similar type and value; where providing such a service is impossible or difficult, the Company shall refund the purchase price.
Article 26 (Company's Disclaimer)
① The Company shall not be liable for failure to provide the Services due to a natural disaster or other force majeure of equivalent severity.
② The Company shall not be liable for damage arising from maintenance, replacement, regular inspection, construction, or other equivalent work involving service facilities. However, this shall not apply where the damage was caused by the Company's willful misconduct or negligence.
③ The Company shall not be liable for service disruptions caused by a Member's willful misconduct or negligence. However, this shall not apply where the Member had an unavoidable or legitimate reason.
④ The Company shall not be liable for the reliability or accuracy of information or materials posted by a Member in connection with the Services, except in cases of the Company's willful misconduct or gross negligence.
⑤ The Company has no obligation to intervene in transactions or disputes arising between a Member and another Member or third party through the Services, and shall not be liable for resulting damage.
⑥ The Company shall not be liable for damage incurred by a Member in connection with use of Services provided free of charge, except where caused by the Company's willful misconduct or gross negligence.
⑦ The Company shall not be liable where a Member fails to obtain, or loses, an expected benefit from using the Services.
⑧ The Company shall not be liable for the loss of a Member's in-game experience points, grade, items, game currency, or other game assets, except where caused by the Company's willful misconduct or negligence.
⑨ The Company shall not be liable for third-party payments resulting from a Member's failure to manage the password for the Mobile Device or a password provided by an Open Market operator, except where caused by the Company's willful misconduct or negligence.
⑩ The Company shall not be liable where all or part of the Content becomes unavailable due to a change of Mobile Device, change of phone number, change of operating-system version, overseas roaming, change of telecommunications carrier, or a similar reason, except where caused by the Company's willful misconduct or negligence.
⑪ The Company shall not be liable where a Member deletes Content or Account Information provided by the Company, except where caused by the Company's willful misconduct or negligence.
⑫ The Company shall not be liable for damage incurred by a Temporary Member through use of the Services, except where caused by the Company's willful misconduct or negligence.
⑬ The Company shall not be liable for disruptions caused by a malfunction of the Member's Mobile Device, the Member's inaccurate entry of information, failure to reflect or provide changed information, or other service disruptions caused by the Member's willful misconduct or negligence. However, this shall not apply where the Member had an unavoidable or legitimate reason.
⑭ The Company is exempt from liability for problems arising from the Member's computer environment, or from a network environment not caused by the Company's willful misconduct or gross negligence.
⑮ The Company shall not be liable for any problems arising from accessing or using the Services in a country or region where the Services are not authorized.
Article 27 (Notice to Members)
① The Company may notify a Member via the Member's email address, electronic memo, in-game message, text message (LMS/SMS), community notice, telephone, or written document.
② When notifying all Members, the Company may substitute the notice method under Paragraph ① by posting the notice within the Game Service, or displaying a pop-up screen, for at least seven (7) days.
Article 28 (Jurisdiction and Governing Law)
These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea. Where litigation arises from a dispute between the Company and a Member, the court having jurisdiction under the procedures prescribed by law shall be the competent court.
Article 29 (Handling of Members' Grievances and Dispute Resolution)
① For Members' convenience, the Company shall provide guidance within the Game Service or on a linked screen regarding the method for submitting opinions or complaints, and shall operate dedicated personnel to handle them.
② Where an opinion or complaint raised by a Member is objectively recognized as justified, the Company shall process it promptly within a reasonable period. However, if processing requires an extended period, the Company shall notify the Member of the reason and the processing schedule, either through a notice within the Game Service or by notification under Article 27 §①.
③ Where a dispute arises between the Company and a Member and is mediated by a third-party dispute-resolution body, the Company shall faithfully substantiate the measures taken against the Member (such as usage restrictions) and may comply with the mediation decision.
Addendum
These Terms of Service apply from September 4, 2026.
Announcement date: September 4, 2026
Effective date: September 5, 2026
Translator's note: The source text states in its main sentence that these Terms "apply from September 4, 2026," while the itemized list below it separately specifies an "Effective (Enforcement) Date" of September 5, 2026. This one-day discrepancy appears to be an inconsistency in the original Korean document and has been reproduced faithfully here; readers may wish to confirm the precise effective date with the Company.
Didanonia Co., Ltd. | CEO: Lee Kwang-hee
11th Floor, Suite S02, 234 Sinheung-ro, Uijeongbu-dong, Uijeongbu-si, Gyeonggi-do, Republic of Korea (CRC Building)
Business Registration No.: 547-88-03412
COPYRIGHT (C) Didanonia All Rights Reserved
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