Lexio Mobile Withdrawal of Subscription, etc.
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작성자 최고관리자 작성일26-09-17 20:09 조회12회 댓글0건관련링크
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**① A Member who has entered into a contract with the Company for the purchase of Paid Content may withdraw from the purchase contract without incurring any separate fees, penalties, or other charges within seven (7) days from the later of the date of purchase or the date on which the Content becomes available for use. Unless otherwise provided in the Operating Policy or other applicable policies, any request for withdrawal or refund related to the use of the Service must be submitted directly to the Company through the Customer Support Center.**
**② A Member may not withdraw from a purchase contract pursuant to Paragraph 1 against the Company's will in any of the following cases. However, in the case of a purchase contract consisting of separable Content, this restriction shall not apply to the remaining portions of the Content that do not fall under any of the following cases:**
**1. Paid Content that is used or applied immediately upon purchase;**
**2. Content for which additional benefits (such as in-game currency, points, mileage, items, etc.) are provided, or bundled Content for which such additional benefits have been used, in whole or in part;**
**3. Content for which the act of opening may be deemed to constitute use, or for which the utility or value is determined upon opening, where such Content has been opened;**
**4. Content provided free of charge by the Company or Content obtained free of charge during the use of the Service.**
**③ For Content for which withdrawal is restricted pursuant to any subparagraph of Paragraph 2, the Company shall clearly indicate the restriction in a location where Members can easily recognize it. The Company shall also take measures to ensure that Members are not prevented from exercising their right of withdrawal by providing a trial version of such Content (such as allowing temporary use or providing a trial version), or, where providing a trial version is difficult, by providing sufficient information regarding the Content. If the Company fails to take such measures, a Member may withdraw from the purchase notwithstanding the withdrawal restrictions set forth in Paragraph 2.**
**④ Notwithstanding Paragraphs 1 and 2, if the Paid Content purchased by a Member differs from the content represented or advertised, or if it has been performed differently from the terms of the purchase contract, the Member may withdraw from the purchase within three (3) months from the date on which the Content became available for use, or within thirty (30) days from the date on which the Member became aware, or could reasonably have become aware, of such discrepancy or non-performance.**
**⑤ When a Member requests withdrawal, the Company may verify the purchase history through the relevant platform operator or open market operator. The Company may also contact the Member using information provided by the Member in order to verify the validity of the reason for withdrawal and may request additional supporting documentation.**
**⑥ If a withdrawal is made pursuant to Paragraphs 1 through 4, the Company shall promptly retrieve the Member's Paid Content and refund the payment within three (3) business days. If the Company delays the refund, the Company shall pay delayed interest calculated by applying the interest rate prescribed under the 「Act on Consumer Protection in Electronic Commerce, Etc.」 and Article 21-3 of the Enforcement Decree of the same Act to the period of delay.**
**⑦ If a minor enters into a contract for the purchase of Content through a mobile device, the Company shall notify the minor that the minor or the minor's legal representative may cancel the contract if the legal representative's consent was not obtained. If a minor enters into a purchase contract without the consent of the legal representative, the minor or the legal representative may cancel the contract with the Company. However, cancellation shall not be permitted if the minor purchased the Content using property that the legal representative had permitted the minor to dispose of within a specified scope, or if the minor used deception to cause the other party to believe that the minor was an adult or that the legal representative's consent had been obtained.**
**⑧ Whether the party to a Content purchase contract is a minor shall be determined based on factors including the mobile device used to process the payment, information regarding the person who made the payment, and the name of the holder of the payment method. The Company may request documents proving that the Member is a minor and/or that the person requesting cancellation is the Member's legal representative in order to verify whether the cancellation request is legitimate.**
## Refund of Overpayments
**① If an overpayment occurs, the Company shall refund the overpaid amount to the Member. However, if the overpayment occurred due to the Member's fault without any intentional act or negligence on the part of the Company, the actual costs incurred in processing the refund may be borne by the Member within a reasonable range.**
**② Payments made through the Application shall be processed in accordance with the payment methods provided by the relevant open market operator. If an overpayment occurs during the payment process, the Member shall request a refund from the Company or the relevant open market operator.**
**③ Telecommunication charges incurred through downloading the Application or using network services, including voice and data charges, may be excluded from the refundable amount.**
**④ Refunds shall be processed in accordance with the refund policies of the relevant open market operator or the Company, depending on the operating system of the mobile device used to access the Service.**
**⑤ The Company may contact the Member using information provided by the Member in order to process a refund of an overpayment and may request any information necessary to process the refund. The Company shall process the refund within three (3) business days from the date on which it receives the information necessary for the refund from the Member.**
**⑥ Content acquired free of charge during the use of the Service without making a Paid Purchase, or Content provided free of charge by the Company through internal or external partner events or promotions, shall be excluded from refunds.**
## Supplementary Provisions
**This Terms of Service shall apply from September 4, 2026.**
- **Announcement Date: September 4, 2026**
- **Effective Date: September 5, 2026**
**Didanonia | CEO: Lee Kwang-hee
11F, Room S02, 234, Sinheung-ro, Uijeongbu-si, Gyeonggi-do, Republic of Korea
Business Registration No.: 547-88-03412
COPYRIGHT (C) Didanonia All Rights Reserved**
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